Photo of editing process after receiving feedback from user-testing with providers.

Photo of editing process after receiving feedback from user-testing with providers.

From contract to conversation: designing patient-centered opioid agreements

Prescription opioids come with many considerations for patients, and receiving them often requires an informed consent process. However, “consent” is often secured through the use of lengthy documents that are time-consuming and difficult for patients to read. Because of this, important information about the drugs is easily missed.

As part of the flagship Communicating Pain Project, the team at the UC Davis Center for Design in the Public Interest (DiPi) partnered with two Northern California health systems in an effort to make the opioid agreement process friendlier and more useful for patients.

We took both health systems’ existing opioid agreements (in the form of dense, unformatted word files) and applied information design best practices and plain language revisions to create new documents that serve as not only agreement forms, but moments of supportive, informative interaction between patients and medical providers.

Prototypes in print

my roles

implementation

UC Davis Health System

Hill Country Health & Wellness Center

Prototype of redesigned PPA (Patient-Provider Agreement) I produced for the UC Davis Health System in collaboration with the DiPi team.

Prototype of redesigned PPA (Patient-Provider Agreement) I produced for the UC Davis Health System in collaboration with the DiPi team.

Prototype of redesigned CSW (Controlled Substance & Wellness) agreement I produced for Hill Country Health and Wellness Center in collaboration with the DiPi team.

Prototype of redesigned CSW (Controlled Substance & Wellness) agreement I produced for Hill Country Health and Wellness Center in collaboration with the DiPi team.

I created a modular system for prototyping documents using layers of movable elements.

I created a modular system for prototyping documents using layers of movable elements.

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